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Shipping policy

Shipping Policy

Welcome to our shipping policy! Here, we outline everything you need to know about how we handle shipping for your orders.

Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays. During peak seasons or promotions, processing times may be slightly longer, but we strive to fulfill orders as quickly as possible.

Shipping Rates:

  • We offer competitive shipping rates based on the weight and dimensions of your package, as well as your location. Shipping costs are calculated at checkout before you finalize your order.

Shipping Methods:

  • We use reputable carriers such as Shiprocket to ensure your order is delivered safely and on time.
  • Available shipping methods include standard ground shipping.

Shipping Destinations:

  • We currently ship to addresses within India only.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment using the provided tracking number on our website or directly through the carrier's website.

Delivery Times:

  • Delivery times vary depending on your location and the shipping method selected at checkout. Products will be delivered within 3-7 business days. Kindly note that it may take longer based on your location address.

Failed Delivery Attempts:

  • In the event that the carrier is unable to deliver your package due to reasons such as incorrect address, recipient not available, or refusal to accept delivery, the package may be returned to us. Additional charges may apply for re-shipment or order cancellation.

Shipping Damage or Loss:

  • We take great care in packaging your order to ensure it arrives in excellent condition. However, in the rare event that your order is damaged during transit or lost, please contact our customer service team immediately for assistance. We will work with the carrier to resolve the issue promptly.

Contact Us:

  • If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team. We're here to help!

Policy Updates:

  • We reserve the right to update our shipping policy at any time without prior notice. Updates will be reflected on this page.

Thank you for shopping with us! We hope you enjoy your shopping experience.

MinimalPots
minimalpots.com
info@minimalpots.com
Surat - Gujarat, IN

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